APS Will End Power Shut-offs following 2018 Fatality that May be Related to Heat and Loss of Service

Arizona Public Service Co. is halting all power disconnects for at least 30 days following the death of a 72-year-old Sun City West woman whose power was shut off, the electric company said Thursday. “First and foremost, our hearts go out to this customer's friends and to her family," APS Vice President of Customer Service and Chief Customer Officer Stacy Derstine said in a video the utility released regarding the decision.

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